Godox WB29 and WB300P Battery Reset and Recharge Service
This prepaid service is designed to restore a compatible Godox lithium-ion
battery that has become deeply discharged and will no longer accept a normal
charge.
Compatible batteries:
- Godox WB29 battery for the AD200 and AD200Pro
- Godox WB300P battery for the AD300Pro
Important: This service is only for the WB29 and WB300P
batteries listed above. It does not cover batteries for other Godox flash
models.
This service is appropriate for:
- A battery that will no longer charge with its normal charger
- A battery that became deeply discharged during use or storage
- A battery that appears dormant after being stored with little or no charge
Lithium-ion batteries can enter a dormant state when their voltage drops below
a safe operating level. In many cases, we can reset the battery, slowly restore
its charge and return it to normal operation.
Battery recovery is not guaranteed. If we are unable to restore your battery,
we will provide a $15 MoLight gift card and take the battery to an authorized
recycling facility.
What the service includes
- Battery inspection
- Resetting the battery-management system when appropriate
- Controlled trickle charging
- Full charging and operational testing
- A six-month warranty covering the completed service
- Return shipping from MoLight to you
What to send
Send only the WB29 or WB300P battery.
- Do not send the flash
- Do not send the battery charger
- Do not send accessories unless we specifically request them
Pack the battery securely and follow your shipping carrier’s requirements for
shipping lithium-ion batteries. Use a shipping service that provides tracking.
You are responsible for shipping the battery to MoLight. The shipping charge
collected with your service order covers return shipping to you.
How the service process works
- Add this battery service to your cart and complete payment.
-
Print your order confirmation showing the six-digit order number.
-
Place the order confirmation inside the package with your battery. Please
include a note describing the charging problem, how long the battery was
stored or unused, and any other information we should know.
-
Ship the battery to the MoLight Repair Center using a shipping service that
provides tracking.
-
We will send you an email confirming that your battery has been received.
-
We will inspect, reset, recharge and test the battery.
-
When the service is complete, we will email your service report and return
the battery to you.
Service turnaround
Turnaround begins when your battery arrives at MoLight. Please review the
current Repair Queue Status on the main repairs page before ordering.
Your tracking number is the best way to monitor the package while it is in
transit. After the battery arrives, we will send you an email confirming
receipt. We will contact you if we need additional information or are unable
to restore the battery. Otherwise, you will hear from us again when the service
is complete.
Repair shipping address
MoLight Repair
707 W Lexington Parkway
DeForest, WI 53532