Godox AD400Pro and AD600Pro Battery Reset and Recharge Service
This prepaid service is designed to restore a compatible Godox or Flashpoint
lithium-ion battery that has become deeply discharged and will no longer
accept a normal charge.
Compatible batteries
- Godox and Flashpoint batteries for the AD400Pro
- Godox and Flashpoint batteries for the AD400Pro II
- Godox and Flashpoint batteries for the AD600Pro
- Godox and Flashpoint batteries for the AD600Pro II
Important: This service does not cover the WB87 battery used
by the standard AD600B and AD600BM. The WB87 battery cannot be reset using this
service.
Check the battery before shipping
Press the recessed fuel-gauge button next to the three indicator lights on the
battery.
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If no lights illuminate, the battery may be a good candidate for this reset
and recharge service.
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If all three lights illuminate green but the battery still will not operate
normally, it may have a more serious main-board failure that this service
cannot repair.
This service is appropriate for:
- A battery that will no longer charge with its normal charger
- A battery that became deeply discharged during use or storage
- A battery that appears dormant after being stored with little or no charge
- A battery whose fuel-gauge lights do not illuminate
Battery recovery is not guaranteed. If we are unable to restore the battery,
we will provide a $20 MoLight gift card and take the battery to an authorized
battery-recycling facility.
What the service includes
- Battery inspection
- Resetting the battery-management system when appropriate
- Controlled trickle charging using professional bench equipment
- Full charging and operational testing
- A six-month warranty covering the completed service
- Return shipping from MoLight to you
What to send
Send only the compatible battery.
- Do not send the flash
- Do not send the battery charger
- Do not send accessories unless we specifically request them
Pack the battery securely and follow your shipping carrier’s requirements for
shipping lithium-ion batteries. Use a shipping service that provides tracking.
You are responsible for shipping the battery to MoLight. The shipping charge
collected with your service order covers return shipping to you.
How the service process works
- Add this battery service to your cart and complete payment.
- Print your order confirmation showing the six-digit order number.
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Place the order confirmation inside the package with your battery. Please
include a note identifying the battery model, the charging problem, the
result of the fuel-gauge test and any other information we should know.
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Ship the battery to the MoLight Repair Center using a shipping service that
provides tracking.
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We will send you an email confirming that your battery has been received.
- We will inspect, reset, recharge and test the battery.
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When the service is complete, we will email your service report and return
the battery to you.
Service turnaround
Turnaround begins when your battery arrives at MoLight. Please review the
current Repair Queue Status on the main repairs page before ordering.
We will contact you if we need additional information or are unable to restore
the battery. Otherwise, you will hear from us again when the service is
complete.
Repair shipping address
MoLight Repair
707 W Lexington Parkway
DeForest, WI 53532
