AD600B/BM E1/E3 Main Drive or Capacitor Repair

Godox AD600B/BM E1/E3 Main Drive or Capacitor Repair

This prepaid repair service addresses a main drive-board or capacitor-related failure in a Godox AD600B, AD600BM, XPLOR600 or XPLOR600TTL flash.

Important: This service covers either the main drive-board repair or the capacitor repair, but not both together. Most flashes require one repair or the other. If both are needed, we will contact you before performing additional work.

This repair is appropriate for:

• An E1 error displayed on the LCD
• An E3 error displayed on the LCD
• Sparking, crackling or abnormal electrical sounds
• Smoke or a noticeable electrical odor from the flash
• The flash powers on but will not fire and no error code is displayed

E1 and E3 errors commonly indicate a failed main drive board. Sparking, crackling, smoke or a no-fire condition without an error may indicate a capacitor-related failure. We will inspect the flash and perform the appropriate covered repair.

What the repair includes

• Diagnosis of the covered main drive board or capacitor failure
• Replacement of the failed covered board or components
• Installation and complete functional testing
• A repair report when the work is complete
• A six-month warranty covering the repaired component
• Return shipping from MoLight to you

The repair warranty applies to the component repaired or replaced during this service. It does not cover unrelated components or a different failure that may develop later.

What to send

Send only the main AD600B or AD600BM flash body.

• Do not send the battery or flash tube
• Do not send a detachable extension head
• Do not send the reflector, case or other accessories
• Do not send additional items unless we specifically request them

Pack the flash securely and use a shipping service that provides tracking. You are responsible for shipping the flash to MoLight. The shipping charge collected with your repair order covers return shipping to you.

How the repair process works

1. Add this repair service to your cart and complete payment.
2. Print your order confirmation showing the six-digit order number.
3. Place the order confirmation inside the package with your flash. Please include a note identifying any error code, electrical noise, smoke, no-fire condition or other information we should know.
4. Ship the flash body to the MoLight Repair Center using a shipping service that provides tracking.
5. We will send you an email confirming that your repair has been received.
6. We will inspect, repair and test the flash.
7. When the repair is complete, we will email your repair report and return the flash to you.

Repair turnaround

Turnaround begins when your flash arrives at MoLight. Please review the current Repair Queue Status on the main repairs page before ordering. Orders containing multiple flashes may require additional time.

We will contact you if both repairs are required, if we discover a different problem or if we need additional information. Otherwise, you will hear from us again when the repair is complete.

Repair shipping address

MoLight Repair
707 W Lexington Parkway
DeForest, WI 53532

If your AD600B or BM is showing an E1 or E3 error it requires the replacement of the main drive board. Or, if your unit is sparking, crackling, or smoking, or showing no error but will not fire, it is possible that that capacitors need to be replaced. This repair order covers either (but not both together). Most issues will be one or the other.

Please allow up to 2 weeks after we receive your flash. Repair orders with multiple flashes may take a little longer.

How to order:

1. Copy this shipping address down. This is where to ship your flash:
   • MoLight Repair, 707 W Lexington Pkwy, DeForest, WI  53532
2. Add the repair to your shopping cart and then checkout and pay for the repair. This will put your repair into our queue.
3. Once you have paid you will receive an email with your five-digit order confirmation number. Print that out and include it in the box with your flash.
4. Ship your flash to us. We just need the main body of the flash; no heads, no battery. Wrap it in bubble wrap or safely cushion the flash unit. We are not responsible for any damage that occurs to the flash on its way to us, so make sure that it is well protected. Ship it using a service with tracking, like UPS Ground, FedEx Ground, or USPS Priority Mail. Please note that it will typically take 2-4 business days to arrive to us once you have shipped it. If you are concerned about if it arrived, use your tracking number to check.
5. Please allow up to 2 weeks for us to complete your repair after it arrives. We try to be efficient as possible because of the high volume of repairs we receive. Once we start your repair, we complete your repair. If we encounter any issues, we will contact you. Otherwise, we do not reach out to you unnecessarily during the repair process. We keep our heads down and finish the repair, then ship it out the next business day after completion.
6. We ask that you please avoid phone calls and emails asking us if we got the flash, or how the repair is going. That's our #1 source of calls, and it pulls time away from actually getting the repairs done. It is our goal to get your repair done as soon as possible and move onto the next repair.

The shipment charge for your order covers the return shipping from MoLight to you. You still will need to cover the shipping cost for shipping the flash to Molight.