If your AD400Pro or AD600Pro battery will no longer take a charge, never fear! We can typically reset and recondition it to work like new.
Lithium ion batteries have wonderful qualities, but one weak spot is that they (a) do not react well being fully drained, and (b) do not react well to being stored for long periods while mostly or fully drained. If the voltage in the battery drops too low it can go dormant and will no longer take a normal charge. But there is hope! You can ship it to us and we will reset it to take a charge, trickle charge it, and then fully charge it back to normal operating mode, saving you the cost of purchasing a new battery. :)
To expedite the process, please add this repair to the cart, checkout, and prepay for the service. That way we can do the repair as soon as we are able (please allow up to one week) and ship it out right away. If for some reason we are unable to resuscitate your battery, we can offer you a credit towards the purchase of a new battery, or simply refund your repair cost less a $15 fee for labor. If you wish to have the dead battery shipped back it will just be the cost of shipping plus the $15 fee for the attempted repair. The remainder will be credited back to you.
NOTE: THIS SERVICE IS FOR THE PRO BATTERIES FOR THE AD600PRO AND AD400PRO ONLY. IT DOES NOT COVER THE WB87 BATTERY FOR THE STANDARD AD600B AND AD600BM. THERE CURRENTLY IS NOT A WAY TO RECONDITION THIS PARTICULAR BATTERY.
NOTE #2: Before you ship your battery, please perform this test: on the top of the battery is a little inset button along with three small lights (you can see it in the photo above). This is your battery "fuel gauge". Press the inset button. If all three lights light up green then your battery has a more serious issue with the main board and it cannot be fixed by us. If no lights light up then it is most likely a good candidate for our reset and recondition service and it is okay to ship to us.
Battery repairs are warrantied for 6 months.
707 W Lexington Parkway
DeForest, WI 53532
Did you know that MoLight customers save 10% for repairs on gear purchased from MoLight? Ask how. Offer not valid on Flashpoint-branded products or gear not purchased from MoLight.